Phishing occurs when an email or text message is
sent that pretends to be from a bank or major online merchant. The message will
ask the user to click on a link to verify their information due to some sort of
The user is then directed to a fake web site that collects their login and password information, which then is used by cyber-criminals to steal money from their accounts.
Police advise residents to:
- Be suspicious of any urgent requests for personal information for a security audit or survey or which contains threats to close your account.
- Be suspicious of unsolicited requests for Online Banking username(s), password(s), account information, credit card number(s) or check/debit card numbers and PINs.
- Be suspicious of requests to share personal and financial information.
- Never use links in an unsolicited e-mail or text to access a web page.
- Do not fill out forms in messages asking for personal financial information.
- Regularly check your online account and your bank, credit and debit card statements to make sure all transactions are legitimate.
Companies that already have your financial information will never ask for it in this manner, and Beneficial Bank will never ask its customers to verify their sensitive financial information through unsolicited emails, text messages or telephone calls.
Residents who have received one of these e-mails, text messages, telephone calls or have had any other form of unsolicited contact from individuals seeking personal information about their accounts or suspect fraudulent activity concerning their Beneficial Bank account should contact the bank directly at 888.742.5272 and select Option 4, or send an email to firstname.lastname@example.org.